BPO, Outsourcing

Security First When Outsourcing Your Customer Experience

There are few greater challenges to business today than data security. From customer data to proprietary internal information, the responsibility for ensuring its safety becomes a collaborative effort among all...
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Off Premise Restaurant Support

Check Out Our Restaurant Division Slide Deck Here!

TSD Global Restaurant Division Deck...
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Off Premise Restaurant Support

How Restaurant Call Centers Are Increasing Sales And Improving Guest Experiences

How Restaurant Call Centers Are Increasing Sales And Improving Guest Experiences Restaurant call centers have been a growing trend recently. With rising...
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The 5 Steps to Effective Customer Service Training

The 5 Steps to Effective Customer Service Training

on March 20, 2018 2:27 PM
The 5 Steps to Effective Customer Service Training For many of your customers, the customer service center is their primary touch point with...
3 comments
How To Drive Your Net Promoter Score With These 5 Steps

How To Drive Your Net Promoter Score With These 5 Steps

on March 20, 2018 1:53 PM
How To Drive Your Net Promoter Score With These 5 Steps The Net Promoter Score is a measure of customer loyalty based on...
1 comment
How Call Center Outsourcing Management Should Be Structured

How Call Center Outsourcing Management Should Be Structured

on March 19, 2018 5:49 PM
The success or failure of a call center depends on the management team. They are responsible for training and creating the environment...
5 comments
How You Can Build Your Business With A BPO Partner

How You Can Build Your Business With A BPO Partner

on March 16, 2018 4:23 PM
Business process outsourcing (BPO) has transformed from a cost-cutting tactic to a strategy that supports business goals and objectives. Leading organizations look...
2 comments
Meet Customer Expectations With Customer Experience Outsourcing

Meet Customer Expectations With Customer Experience Outsourcing

on March 16, 2018 3:53 PM
Check Out Our Customer Experience Outsourcing Ebook By Clicking Here...
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How To Save Money With Business Process Outsourcing

How To Save Money With Business Process Outsourcing

on February 28, 2018 3:47 PM
How To Save Money With Business Process Outsourcing Overview: In the ongoing search for a competitive advantage, organizations are altering their focus from...
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